Plymouth Young Runaways  
Search 
  Call
  Text
  Email
Menu: National Runaways Helpline: 0808 800 7070 


Professionals Page

A series of reports on issues facing children today

casenotes

ChildLine

Calls to ChildLine about running away

and homelessness

Key findings

In 2006/07, 2,304 children and young

people called ChildLine to talk specifically

about running away. A third mentioned

physical abuse.

The most common reason given for

running away was the inability to get along

with parents or carers.

Sixty-five per cent (1,507) of calls about

running away were from girls and 35 per

cent (797) were from boys.

About one in eight children (12 per cent)

calling ChildLine in 2006/07 about

running away was under the age of 12.

The most common ages for calls about

running away were 14 and 15.

Many teenagers said they had run away

because of disagreements with their

parents over boundaries and rules.

In 2006/07, 2,724 children and young

people called ChildLine to speak about

homelessness. Around half said they had

been thrown out by their parents or carers.

Sixty-five per cent (1,759) of calls about

homelessness were from girls and 35 per

cent (965) were from boys. They very

often spoke of bad parenting.

Young people calling about homelessness

were, on average, older than those who

called about other problems, including

running away.

In the majority of calls about homelessness,

young people spoke about their parents’

inability to control their tempers.

1.Evidence: what

children tell ChildLine

1.1 Definitions

Runaways

under 18 who absent themselves from

home or substitute care without the

permission of parents or legal guardians, or

who are forced to leave their home. Most

young people under 16 who run away only

do so once or twice, and spend just a night

away from home. However, around 15 per

cent are repeat runaways who run away

more than three times, and one in seven is

a long-stay runaway who spends a week or

more away from home. Some of these

children are particularly vulnerable;

approximately 20,000 runaways a year

(around a quarter of all runaways) are

under the age of 11.

By the age of 16, one in nine young people

has run away from home. Over the course

of a year this amounts to around 129,000

overnight runaway incidents in the UK,

involving 77,000 under 16-year-olds

Young runaways come from a variety

of backgrounds, but certain factors

have an impact on their likelihood of

running away, including family

background, poverty, living in care

and detachment from school.

According to ChildLine’s caller record

system, young people are classified as

are children and young people1.

homeless

somewhere to live, or under 16 and

have been thrown out of their home

and do not have somewhere else

to stay.

if they are over 16 without

2.Calls about running

away: statistics

Since ChildLine was founded in 1986, more

than 34,000 children and young people

(34,906) have called the helpline to talk

about running away – enough children to fill

more than 1,200 classrooms. This figure

includes young people who have run away

and those who ring to say that they are

thinking of running away.

In 2006/07, over 2,000 children and young

people (2,304) called ChildLine to talk

specifically about running away. Of these

callers, 65 per cent (1,507) were girls and

35 per cent (797) were boys. An additional

2,061 (1,503 girls and 558 boys) called

primarily to talk about another problem, but

also mentioned running away; thus a total of

4,365 children and young people spoke to

ChildLine in 2006/07 about running away.

2.1 Age

About one in eight children (12 per cent)

calling ChildLine in 2006/07 about running

away was under the age of 12. Most young

people calling about running away were

12–15 (74 per cent), with 14 and 15 being

the most common ages for these calls.

2.2 Gender differences

Boys appear more likely to call about running

away than they are to call about most other

issues ChildLine hears about. Although

males accounted for 32 per cent of all calls

to ChildLine in 2006/07 (52,423 callers out

of a total of 165,780), they accounted for

35 per cent of calls about running away.

2

www.childline.org.uk

Whe

rre age giiven Giirrlls % Boys % Tottall %

5–11 years 148 11 108 15 256 12

12–15 years 1,010 74 522 73 1,532 74

16–18 years 211 15 85 12 296 14

Total where age given 1,369 715 2,084

2.3 Calls to ChildLine about running away,

April 2006 – March 2007

Chi ldLine

casenotes

Running away and homelessness

3

www.childline.org.uk

3.Calls about

homelessness:

statistics

ChildLine began keeping records of calls

about homelessness in 1991. Since then,

21,482 children and young people have

called the helpline about homelessness –

enough to fill 750 classrooms.

In ChildLine’s caller record system, young

people are classified as homeless if they

are over 16 without somewhere to live, or

under 16 and have been thrown out of

their home and do not have somewhere

else to stay. In 2006/07, more than 2,700

children and young people (2,724) called

ChildLine to speak about homelessness.

Sixty-five per cent (1,759) were girls and

35 per cent (905) were boys. An additional

904 children and young people (611 girls

and 293 boys) called ChildLine to talk

about another problem, but also

mentioned homelessness. In total, more

than 3,500 children and young people

(3,628) spoke to ChildLine in 2006/07

about homelessness.

3.1 Age

Young people calling about homelessness

were, on average, older than those who

called about other problems, including

running away. Whereas only 20 per cent

of all ChildLine callers in 2006/07 (among

young people who stated their age) were

16–18, 49 per cent of those calling about

homelessness were in this age range.

3.2 Gender

Boys appear more likely to call about

homelessness than they are to call about

most other issues ChildLine hears about.

Although males accounted for 32 per

cent of all calls to ChildLine in 2006/07,

they accounted for 35 per cent of calls

about homelessness.

Whe

rre age giiven Giirrlls % Boys % Tottall %

5–11 years 100 6 62 7 162 6

12–15 years 782 47 370 41 1,152 45

16–18 years 766 46 476 52 1,242 49

Total where age given 1,648 908 2,556

3.3 Calls to ChildLine about homelessness,

April 2006 – March 2007

Chi ldLine

casenotes

Running away and homelessness

4

www.childline.org.uk

4. Key issues:

running away

4.1 Triggers/why children and young

people run away

In calls to ChildLine, young people speak

of a variety of events that trigger their

running away. By and large, these

triggers can be divided into two areas:

family problems and personal problems.

Family problems

These include abuse, neglect, and

regular conflict.

Abuse in the family

A third (33 per cent) of young people

calling about running away mentioned

physical abuse. For example, 12-year-old

Marc said: “Mum’s been slapping me and

throwing me around, so I’ve run away.

But I don’t have anywhere to go.”

Arguments with parents

The most frequently cited reason for

running away was an inability to get

along with parents/carers. In almost all

such cases, young people said that they

were leaving because of frequent,

intense arguments with parents, rather

than because of one episode. For

example, 14-year-old Samantha said:

“I hate my dad. I can’t stand being in

the same house with him, so I’ve left.”

Boundaries and rules

Many teenage callers said that they had

run away because of disagreements with

their parents over boundaries and rules.

For example, 14-year-old Jasmine said:

“I stayed out last night until one. When

I came back, Dad wouldn’t stop

shouting at me, so I left. He thinks I’m

still a little kid.”

In some cases, a conflict over

boundaries led to physical violence.

For instance, 13-year-old Dwight said:

“Mum caught me smoking cannabis

and started hitting me. I’m scared

she’ll do it again if I go back home.

Can you help me find somewhere else

to go?”

Personal problems

While family conflict was the most

frequently cited reason for running away,

some young people spoke of personal

problems that precipitated or contributed

to conflict and running away.

Pregnancy

Forty callers (38 girls and two boys)

called about running away and also

mentioned pregnancy. For most of these

callers, getting pregnant had led to being

rejected by their parents, or led to an

overwhelming fear of being punished.

“Yesterday I found out I’m pregnant,”

said 14-year-old Natalie. “My parents will

kill me, so I’ve left. I’m sad and lonely,

but can’t go home. Right now I’m in a

bus shelter.”

Getting into trouble

Some young people, such as

14-year-old Ashley, spoke about

breaking the law or otherwise getting

into trouble, and then running away after

their parents reacted strongly. She said:

“I took money out of Mum’s account.

When she caught me she slapped me

in the face and I left. I want to go

into care.”

In most cases, where the young person

mentioned bad behaviour on their own

part, they expressed a mixture of

contrition and fear, and were often clear

that, regardless of their behaviour, they

had a far from ideal home life because

of a violent parent, for example. “Mum

and I were arguing over the trouble I get

into,” said 12-year-old Danni. “So I left. I

know my friends are a bad influence,

but I get sick of my mum yelling at me

and hitting me. My auntie says I could

be a good kid if I only let myself. I’m not

sure what to do tomorrow – I don’t

want to go home and get hit again.”

Emotional health issues

Some young people felt that they were

largely at fault for their problems at

home, and expressed regret over their

behaviour or inability to control their

temper. A number of these callers

spoke of not feeling in control of their

Chi ldLine

casenotes

Running away and homelessness

5

www.childline.org.uk

moods, emotions and actions. “I’ve

run away,” said 15-year-old Lily. “I’m at

a friend’s house now. I had a terrible

row with Mum. She thinks I need

anti-depressants – I think maybe she’s

right. I want to apologise.” Milton, 18,

said: “I tried to kill myself last week –

I’m so miserable.” Sixteen-year-old

Tom said: “I’ve been clean for eight

months, but last night I got made

homeless again. I’m worried I’ll start

using like last time.”

A multiplicity of problems

Many of the young people who called

ChildLine about running away spoke not

of one problem (such as an abusive

parent), but of a multiplicity of problems,

all feeding on each other, which

precipitated their leaving. For example,

12-year-old Joe spoke of problems at

school, at home, and with other

relatives. He said: “Mum hits me when I

get in trouble at school, so I ran away.

I’ve been living with my gran for three

days, but her flat is too small, so she

says I have to leave. My dad lives

around the corner, but he’s always

drunk and doesn’t want me. I’ve got

nowhere to go, so I’ll have to stay on

the streets like I did before coming

to Gran’s.”

4.2 When do young people contact

ChildLine about running away?

Young people who are thinking of running

away sometimes call ChildLine

beforehand to ask about or discuss their

options. “I’m thinking of running away

from my foster carers,” said 15-year-old

Alan. “Nothing in my life is any good – my

parents are both alive, but I don’t have

contact with them. It’s not right.” In the

majority of cases, however, runaways call

ChildLine soon after leaving. Many of

these callers leave home after a heated

argument and/or abusive behaviour by

their parents/carers, and find themselves

on the street with no money and nowhere

to go. Many are fearful of returning home

and receiving more mental, physical or

sexual abuse. “I’ve got nowhere to go

and am really scared,” said 14-year-old

Julie, “but I’d rather die than go back

home. Can you help me?”

4.3 Where do runaways go?

Nowhere to go

Many young runaways, such as Alan,

above, report having nowhere to go

when they run away. These callers often

find themselves in an impossible

situation: they do not want to or cannot

return home, but do not have anywhere

safe to go. “Dad and I always argue,”

said 14-year-old Liz. “He said he wants

to put me into care. I don’t want to go

home, but I don’t have any money and I

don’t know what to do.” Other runaways

say they know where they want to go,

but lack the resources to get there. “My

sister and I have left home,” said

11-year-old Keith. “Mum drinks too

much and hits us. We want to go to our

dad’s, but don’t have any money.”

Some runaways have nowhere to go and

fear returning home, but say they do not

want the “nuclear option” of getting social

services or the police involved. For

instance, 16-year-old Holly said: “I need

somewhere to stay – can you help me?

I don’t want social services getting

involved, but I don’t want to go home,

either. There’s too much fighting there.”

Staying with friends

Most young people staying with a friend

or relative say they fear that they are in the

way or are overstaying their welcome. “I

ran away two days ago,” said 15-year-old

Lucy. “I’m staying with a friend, but can

only stay here another day or two. My

mum and I argue all the time – that’s why

I left. She’s called the police and they’ve

been ringing to ask where I am. I want

to talk to social services. I don’t want

to go home.”

Pete, 13, said: “I asked my mate

if I could stay with him. His mum

said maybe, but first she’s going

to go round and talk to my mum

and see if she can sort things out.”

Sleeping rough

Gemma, 16, said: “I’ve been

kicked out again. Last time I slept

on the streets for a week before

Mum took me back.”

Chi ldLine

casenotes

Running away and homelessness

6

www.childline.org.uk

4.4 Repeat runaways

UK research indicates that children who

repeatedly run away have a much higher

likelihood of going on to become

homeless. “This is like the fifth time I’ve

run,” said 15-year-old Gary, a repeat

runaway. “Before, I always called my

mum and she came and got me. But

I’m not calling her this time – I don’t

want to live with her any more.”

4.5 Running away from care

Almost 12 per cent of the children who

called ChildLine about running away also

mentioned being in care. Some were

running away from care, while others had

been in care and then returned home, or

had gone to live somewhere else, but had

run away. For some callers, being in care

was part of a complex tapestry of often

chaotic living situations. For instance,

young people might say that they had

been placed in care because of a parent’s

drug addiction, then gone back home,

then been moved back into care, then

returned home again – with these

episodes often punctuated by running

away and/or bouts of homelessness.

It is important to remember that even

though the figures for running away from

care are high, care is not to blame for all

incidents of running away. Young people

in care have had troubled home lives, and

many will have run away from home

several times before going into care.

When in care, some run away in order to

return to their parental home, or because

of problems with their parents. For

instance, 12-year-old Amber said: “I ran

away from care today after having an

argument over the phone with my mum.”

In some cases, runaways said that their

parents threatened to put them in care.

“My mum freaked out on me because

she found out I was cutting myself,”

13-year-old Katie told ChildLine. “She

shouted at me, I shouted at her, and

she said she would put me in care.”

4.6 Resources/services

Of the 2,304 children and young people

who called ChildLine in 2006/07 about

running away, 214 (9 per cent) spoke of

the involvement of social services, and

88 (4 per cent) mentioned contact with

the police.

With children’s permission, ChildLine

counsellors sometimes refer young

people to social services. In 2006/07,

ChildLine referred 139 young people

who called about running away to social

services – 6 per cent of all callers on this

topic. Running away is the third most

common reason for ChildLine to refer

young people to social services,

accounting for 18 per cent of the 1,323

referrals made by ChildLine in 2006/07.

Only homelessness (second) and physical

abuse (first) accounted for more.

Police

UK research into running away has found

that the police spend a disproportionate

amount of time searching for and

returning a relatively small number of

frequent, repeat runaways. While this

helps get young people off the streets

more quickly, it does little if anything to

address the underlying reasons for

running away, and leads to frustration on

the part of the police and others. “I ran

way from foster care yesterday,” said

14-year-old Dipesh. “I went to the police,

but they say I go missing so much they

won’t contact my foster carers.”

“Dad and I fight, I run away, the police

take me home. Then a month later the

same thing happens again,” said

12-year-old Alex.

Help contacting social services and/or

finding a place to stay

In many cases, young people ask

ChildLine to contact social services for

them, or ask for help in finding a place

to stay. For instance, 12-year-old Gill

said: “My mum hit me and threw me

against a wall. I’ve been away for five

days. I don’t want to go home – I’m fed

up with being hit. Can you call social

services for me?”

“I ran away from the respite care home

– I’d been there about a month. I won’t

go back. I want to live with my mum,

but I haven’t done that since I was a

little kid. Could you call my social

worker for me?”

Chi ldLine

casenotes

Running away and homelessness

7

www.childline.org.uk

5. Key issues:

homelessness

5.1 Triggers/why children and young people

become homeless

Living in a homeless family

A small number of young people called

ChildLine to discuss the troubles they

were having because they described

their household situation as “homeless”.

For instance, 11-year-old Lindsay said:

“Mum and I don’t have a place to stay.

It’s terrible.” Fourteen-year-old Jamaal

spoke of both homelessness and

abandonment. He said: “I was living in a

shelter with my mum, but she did a

disappearing act last week, so I’ve been

staying with my brother, but he and his

girlfriend have got two kids and there’s

no room for me.”

However, the vast majority of young

people who called ChildLine about

homelessness spoke of being thrown out

of home or leaving it.

Thrown out

Of the 2,724 young people who called

ChildLine about homelessness in

2006/07, a little over half (1,480 or 54

per cent) said that they had been thrown

out by their parents or carers.

In many cases, young people over the age

of 16 said their parents presented them

with an ultimatum: follow the parents’ rules

or leave home for good. For example,

17-year-old Lacy said: “My parents said I

had to quit seeing my boyfriend because

he’s Asian. I told them they were racist and

said I wouldn’t stop seeing him, so they

packed my bags and chucked me out.”

Many of the young people who had been

thrown out were under 16. David, 14,

said: “I’ve been chucked out – I’ve got

nowhere to go. The last time Dad threw

me out I spent four months in foster care.

Then I went home. Three months later he

started hitting me again and now he’s

locked the doors and taken my keys. I’ve

got nothing – no money, no credit on my

phone, no food, nowhere to stay.”

Poor parenting

Homeless young people frequently spoke

of bad parenting, such as parents who

were physically, emotionally, or sexually

abusive, or who were neglectful, unloving,

or addicted to drugs or alcohol. More

often than not, children spoke about a

combination of two or more of these

factors, such as living with a parent who

became physically abusive when drunk.

Twelve-year-old Nikki said: “Mum

beat me up and chucked me out last

week. My friends take the mick because

she’s so shite.”

“My mum and her boyfriend are both

junkies,” said 13-year-old Amy. “I told

Mum she had to choose between me

and her boyfriend. She chose him.

I want to talk to social services.”

Fifteen-year-old Monica said: “I’m

homeless ’cos my mum’s a freak. Last

week she threatened to knife me, so I

left. There’s no point in calling the

police – they can’t do anything.”

Conflict with parents

Some young people spoke of not

getting along with their parents, and

finding themselves thrown out because

of this. “I was in care till I was 16, then I

went to live with Mum and Dad,” said

Marty. “I thought everything was going

to be like I always wanted, but instead

they couldn’t handle it and chucked

me out.”

“Mum chucked me out,” said

14-year-old Serena. “She says she

wishes I hadn’t been born and that it

was my fault she and Dad split up.

She’s insane – I was only seven when

he left. She threw all my stuff out

into the street and was screaming at

me in front of everybody. I was

really ashamed.”

In some cases, young people spoke of

being thrown out because they were

unable to get along with a parent’s new

partner. “Mum’s got a new boyfriend and

says I’m in the way,” said 11-year-old

Jada. “He and I fight all the time, so she’s

chucked me out.” Seventeen-year-old

James said: “I feel completely desperate.

Chi ldLine

casenotes

Running away and homelessness

8

www.childline.org.uk

Mum threw me out ’cos I don’t get on

with her boyfriend, and social services

said there was nothing they could do.

Now I’m living on the streets.”

Arguments over boundaries and rules

For teenagers and parents, disputes

over boundaries and rules are frequent.

In most families, such disputes lead to

friction and arguments, but no more. In

some families, however, disputes over

boundaries lead to far worse outcomes.

“I stayed out all night. When I came

home, my bags were packed and Mum

told me to leave,” said 13-year-old

Camilla. Stacy, 16, said: “I went

clubbing on Thursday and didn’t come

home till Sunday. When I did, my bags

were packed. Mum said she couldn’t

cope. I’ve done it before. I can’t think of

anywhere to stay – none of my relatives

would have me.”

Getting into trouble – parents fed up

In most calls about homelessness, young

people spoke of parents who were unable

to control their tempers or cope with

normal teenage behaviour. However, in

some calls, young people spoke of their

own current or past behaviour that had

pushed their parents over the edge.

“Mum’s kicked me out because I’ve been

in trouble again,” said 16-year-old Curtis.

“She said she’s sick of having the police

at the door. She threw me out before, but

said she’d give me one more chance.

Now I’ve had it.” Fourteen-year-old Tasha

said: “I used to nick stuff from Mum, but

now I’ve stopped. But some of her stuff

has gone missing and she thinks I took it,

so she’s chucked me out.”

School problems

In some cases, young people spoke of

problems at school that contributed to

their parents throwing them out. However,

it was implicit in these calls that school

problems alone were not at the root of

the problem, but rather were the trigger

or final straw. “Mum kicked me out for

bunking off school,” said 14-year-old

Dawn. “I used to be in foster care – I’ve

only been back home for a month.”

Thirteen-year-old Dennis said: “I got

suspended from school so Mum chucked

me out.”

Thirteen-year-old Nigel said: “I’ve been

homeless for the last week. I’ve still been

going to school, but it’s hard. I don’t want

to tell anyone that I’ve got nowhere to go

– I don’t want the sympathy.” Rosie, 17,

said: “Mum’s chucked me out and I’ve got

nowhere to stay. I’m in college – I want to

finish, but now I need to get a job.”

Pregnancy

A total of 121 young people spoke of

homelessness and pregnancy. In most

cases, callers were teenage girls who

said that their parents had thrown them

out for becoming pregnant. For example,

15-year-old Linda said: “I’m pregnant.

Mum threw me out. My boyfriend’s trying

to find somewhere I can stay or where

we can stay together. Can you help?”

Thirteen-year-old Shelagh said: “I’m

scared. Mum told me to leave home. I’m

eight weeks pregnant and don’t have

anywhere to go.” Young people spoke of

working hard to smooth things out with

their parents, to no avail. “When I told

Mum I was pregnant,” said 15-year-old

Serena, “she threw me out. I’m staying

with a friend, but I want to go back home,

but Mum won’t answer her phone. When

I knock on the door she pretends she

isn’t in.”

Homophobia

UK-wide research indicates that lesbian,

gay, bisexual and transgender (LGBT)

teens are more likely to be made

homeless

people spoke of being thrown out of the

family home for being LGBT. For instance,

17-year-old Trevor said: “My parents

found out I was gay and chucked me out.

I’ve been walking the streets all night. I’ve

got no one I can stay with and it’s

freezing out.”

Repeatedly thrown out

Some young people reported that their

parents regularly threw them out, leaving

them homeless on a short-term and

semi-regular basis. For example,

15-year-old Ricky said: “This is like the

fifth time Mum’s thrown me out.”

Preparing for being thrown out

In some cases, young people called

ChildLine before they were made

2. In calls to ChildLine, young

Chi ldLine

casenotes

Running away and homelessness

9

www.childline.org.uk

homeless, in order to find out what to do

once the inevitable happened. “My dad’s

a drunk,” said 15-year-old Darren. “He

doesn’t want me around. He’s always said

he’s chucking me out the day I turn 16.

That’s in three weeks. I need advice about

what to do.”

Because of problems with parents

While a large number of homeless young

people said they had been thrown out by

unreasonable parents, others said they

had left of their own accord in response to

parental misbehaviour. Freddie, 16, said: “I

couldn’t take it no more. My mum and

dad treated me like dirt. I had to do all the

cleaning and stuff – if I don’t do it, Dad

beat me up. I even had to take care of my

little brother and sister. I just don’t want

the aggro no more, so I’m on the streets.”

Bridges burnt

In some cases, young people spoke of

leaving a troubled home, finding

alternative living arrangements, but then

having that arrangement fall through and

ending up on the streets. These were tales

of bridges being burnt repeatedly. For

example, 17-year-old Heather said: “I left

home at 16. Lately I’ve been living with

my boyfriend, but now he’s chucked me

out and I’ve got nowhere to go. We

moved from the country to the city and

I don’t know anyone here.”

From running away to homelessness

“I ran away seven weeks ago,” said

16-year-old Leah. “Sometimes I sleep

on the streets, but mostly I’ve been

staying with guys I’ve met. I meet them

out drinking and stay the night with

them. I don’t want to go home – Mum

beats me.”

5.2 Issues faced by older teens

Disputes over work and rent

Helen, 17, said: “Mum says I have to

move out – she says I’m not trying hard

enough to find a job.”

Too old to be helped?

“I’m staying with a friend, but I have to

leave soon,” said 17-year-old Karen. “I

told social services, but they said I’m

too old so there’s nothing they can do.”

Rita said: “Mum threw me out. I turn

16 in a few weeks – does that make a

difference?” ChildLine gave her the

number of the social services

department.

5.3 Where young homeless people stay

Almost all young people spoke of extreme

difficulties finding somewhere to stay. Even

when callers had somewhere to stay for a

few nights, they were inevitably conscious

that this was only a short-term solution, and

that they were perilously close to living on the

streets.

Staying with friends or family

Many young people said they were

staying with friends. “My mum locked me

out, so I’m staying with a friend,” said

Fiona, 17. “My friend’s mum said she

would talk to my mum for me tonight.”

Overstaying welcome with friends

The vast majority of such callers,

however, said that they could only stay

with friends or family for a short period

of time, and had nowhere else to go.

Some were calling because they had to

leave soon; others had already been

thrown out into the street. “I was

sleeping in a friend’s shed,” said

16-year-old Mark, “but his mum found

out and now I’m on the streets.”

Staying with family

Some callers were able to stay with

other family members. However, for

most young people, this was not an

option, often because of the chaotic

lives of relatives.

Dysfunctional family members

Debbie, 15, said: “I don’t want to go back

to Mum’s – she’s got a mental illness. I

want to live with my dad, but I’m not

allowed to ’cos he’s violent. So I’m sleeping

rough,”. Fifteen-year-old Tracy said. “I don’t

want to stay with Mum ’cos she beats me,

but I can’t stay with Dad ’cos he’s just

gone to prison.” ChildLine was able to give

her the number for the refuge.

Overstaying welcome with family

Just like young people who were staying

with friends, those who were staying with

family members frequently spoke of

overstaying their welcome and having no

Chi ldLine

casenotes

Running away and homelessness

10

www.childline.org.uk

other options. Nicki, 14, said: “Mum threw

me out in last month. I went to live with

Dad, but then he got sent to prison, so

now I’m at my cousin’s, but I know I’m in

the way. I want to offer to leave, but I’ve

got nowhere to go.”

B&Bs

Others were in bed and breakfast

accommodation. In some cases, their

chaotic lives – or the chaotic lives of

those around them – made it difficult to

keep a regular place. “I live in a B&B, but

they say I have to leave ’cos last night my

boyfriend got drunk and hit the landlord,”

said Ella, 17.

Sleeping rough

Some young people who contacted

ChildLine were sleeping rough. “I spent

last night in the park – I don’t know where

I’m sleeping tonight,” said Tony, 15.

Sixteen-year-old Stephanie said: “My

boyfriend and I live together in a tent, but

he got drunk and threw me out. I’ve got

nowhere to go.”

Dangerous places

Young people spoke of having to sleep

in places that were frightening and

dangerous. Marcus, 14, said: “Mum’s

chucked me out and won’t let me come

back home. I’ve been sleeping in a

shed – it’s scary. So cold and damp.”

Many young people were faced with a

catch-22 situation: they did not want to

or could not go home, but did not have

anywhere safe to stay. Polly, 12, said: “I’m

scared to be on the streets, but I’ve got

nowhere else to go. Sleeping rough is bad,

but home is worse.” Fourteen-year-old

Lizzie said: “I’d rather die than go back

home. Can you get me put into care?”

5.4 Social services, police, and

other resources

Of the 2,724 children and young people who

called ChildLine about homelessness in

2006/07, 283 (10 per cent) spoke about the

involvement of social services, and 82 (3 per

cent) mentioned contact with the police.

With their permission, ChildLine counsellors

sometimes refer young people to social

services. In 2006/07, ChildLine referred 241

callers about homelessness to social

services – 9 per cent of all callers on this

topic. Homelessness, which accounts for

20 per cent of all the referrals made by

ChildLine, is the second most common

reason for ChildLine counsellors to refer

young people to social services – just ahead

of running away and behind physical abuse.

Police

Callers who referred to the police tended

to view their assistance as well-meaning,

but said they were unable to address the

real issues. For instance, some young

people said that their parents behaved

one way to the police, but completely

differently to them. “Last night I stayed at

a friend’s,” said 14-year-old Tina. “But

tonight I’ve got nowhere to go. I went to

the police and they called my mum. She

told them she’d let me back in, but when

I got home she told me to piss off.”

“The worst thing that could happen is

for the police to take me home,” said

13-year-old Jess. “Mum’ll pretend

to be nice, then she’ll beat me

when they leave.”

Other callers complained that

the police’s advice was

useless, within the chaotic

context of their lives.

Dwayne, 15, said that

the police had taken

him back to his mother’s

the day before, “But she

told them she wouldn’t

let me in. So then they

said I should go to my

dad’s. But there’s no

way I’m staying

with him.”

Social services

Other young people said that they had

Chi ldLine

casenotes

Running away and homelessness

11

www.childline.org.uk

been in contact with social services

before, and did not want them to be

involved again. For instance, when

15-year-old Adena said, “I’ve got

nowhere to live,” ChildLine suggested

she get in touch with the police or social

services. “I don’t trust social services,”

she replied. “I used to be in foster care

and they were useless.”

“Dad threw me out last week. I’ve been

staying with friends, but I’ve worn out

my welcome – tonight I’m sleeping

rough. There’s no point in calling social

services. I did that once before, but they

were useless,” said Alan, 13.

Other callers told ChildLine that, while

they wanted help for themselves and

thought that social services might be

able to provide it, they did not want

disruption for other members of their

family. Seventeen-year-old Yemi said:

“How do I get put in care? I’m between

homes at the moment. Mum hits me,

but I don’t want to tell social services

’cos then they’ll take away my younger

brother – Mum doesn’t hit him, only

me.” ChildLine gave her the number for

social services and Shelter Line, and she

said she would call them immediately.

“Mum got drunk and kicked me out a

few days ago,” said 15-year-old Devlin.

“I’ve been sleeping rough.” Devlin

refused ChildLine’s offer to contact

social services on his behalf, however,

saying: “I’m afraid they’ll take my little

brother into care.”

Other callers complained that social

services gave advice that did not suit

their particular situation. “Social services

say I should go back to Dad’s ’cos he

has custody,” said 14-year-old Jacob.

“But he’ll just hit me again.”

Some young people said they had a

social worker, but could not reach

him/her. “My social worker is on

holiday,” said 13-year-old Leslie. “I don’t

know who to talk to.”

Refuges, hostels and other resources

Numerous callers asked if ChildLine

could put them in contact with a

homeless refuge or provide information

about where they could stay. For

instance, 14-year-old Oliver asked: “Can

you give me the number of somewhere

I can go? My mum chucked me out,

and it’s raining and cold.”

Some callers highlighted the seemingly

minor but important hurdles young people

face when seeking accommodation. “I’ve

been kicked out,” said 17-year-old Kathy.

“The homeless office gave me the name

of a B&B, but I don’t have any credit on

my phone or any money to get there, so

I don’t know what to do.”

Other homeless callers complained that

they were not receiving the help they had

been promised. “I went to the homeless

person’s unit about three months ago,”

said 17-year-old Milly, “but they haven’t

come back to me yet.”

Some callers had been placed in hostels

or B&Bs, but had since been evicted

and had nowhere else to go. “Both my

parents got arrested last week,” said

16-year-old Samantha. “I’ve been in a

hostel since. But last night they chucked

me out ’cos I had someone in my room.”

ChildLine as information and advice service

ChildLine was frequently used as an

information hotline by callers seeking

phone numbers. For instance,

15-year-old Connor said: “My mum is a

terrible mother – now she’s kicked me

out. I want to go into care.” Connor then

asked for information about other

resources, and ChildLine gave him the

number of Shelter Line.

Other callers sought clarification of their

rights or legal matters. “My mum’s

kicked me out twice before,” said

15-year-old Chrissie, “but I’m nearly 16

now, so don’t have to live with her any

more if I don’t want to, right?”

Chi ldLine

casenotes

Running away and homelessness

12

www.childline.org.uk

6.Counsellors’ views

ChildLine counsellors have a unique insight

into the feelings and experiences of

children and young people. In this section,

some of these counsellors discuss what

children tell them about running away and

homelessness.

6.1 Classifying running away

and homelessness

“If a child or young person has been

kicked out, then we would use the

term ‘homeless’,” says one counsellor,

“because they’ve actually been made

homeless. But if they’ve chosen to

run away from home, then that’s a

different scenario.”

6.2 Reasons for running away

“Often it’s an argument, or children might

say that they’ve been hit for the first time.

That can be a big shock to them, so they

immediately run, but then they calm down

and realise they want to return home,” a

counsellor says. “Or it could be the

culmination of a long period of abuse, but

I don’t think I’ve heard of that many

young people who’ve been abused for a

long time and then decided to run away.”

Another